![]() ![]() Phone – 02 or E-mail support on the main page of the website.Īll credits are made to the credit or debit card used to make the original payment.We also offer premium timed morning and Saturday services for an extra charge. Returnsĭespite our best efforts if you are unsatisfied with your purchase, you’re welcome to return your wines, and exchange them un-opened & undamaged, within 14 days – please contact our customer care team to assist you with anything on: We will credit you for all breakages reported within 24 hours of their arrival & arrange for a replacement (if there is one) to be sent to you ASAP – again please contact our customer care team for more information. ![]() While we do try our absolute best to get your bottle(s) to you in one piece, we understand that occasionally the odd bottle here & there may break in transit. Also, when you sign up to our mailing list you get 10% off when you spend £100 and regular offers delivered straight to your inbox. ![]() We have a minimum order of 1 bottle as standard. Our standard delivery takes 3-4 days once shipped and costs £144.00 up to 36 bottles.įor more than 36 bottles to any of the above, please contact us for a quote. Switzerland is a premium delivery area, and is therefore a little more expensive. Our standard delivery takes 2-3 days once shipped and costs £60.00 – up to 36 bottles. Our standard delivery takes 2-3 days once shipped and costs £48.00 – up to 36 bottles. Our standard delivery takes 2-3 days once shipped and costs £39.00 – up to 36 bottles. Austria, Denmark, Italy, Slovakia, Spain + Hungary.Our standard delivery takes 2-3 days once shipped and costs £33.00 – up to 36 bottles. Belgium, France, Germany, Luxembourg, The Netherlands + Czech Republic.By purchasing wines from Pull The Cork, you accept full responsibility in deciding whether to declare & pay additional taxes for your wines and accept Pull The Cork will not incur any charges, should they arise. ![]() PLEASE NOTE: If you live in a country where the government require additional taxes or duty to be paid for receiving goods (e.g Finland or Sweden), you the customer are responsible for declaring this. Our standard delivery takes 2-3 days once shipped and costs £25.00 for 1- 36 bottles. Our standard delivery takes 2-3 days once shipped and costs £31.00 for 1 – 36 bottles. Jersey, Guernsey, Northern Ireland + Scottish Highlands We aim to be as flexible as possible, but please do advise us should you have any special delivery requirements or will not be in when delivery will be made, please wait until the end of the estimated delivery above before contacting – as usual the parcel will still be in transit to you, if after the aforementioned period you still have not received your goods, please do get in touch with us and we will help you to rectify the issue. All deliveries must be signed for by an adult of 18+.ĭue to our operating hours, we do not deliver on weekends, or Bank Holidays. Our courier we have found to be glass friendly and reliable. Our deliveries are fulfilled by either our sister company vans (central London only) or a reliable courier whom we use dependant on quantity purchased and area of delivery. 2+ is £9.00 & FREE when you spend £300 or more. Standard deliveries will be made within 1-3 working days of an order being placed and is charged at a standard rate of £8.00 for 1 bottle tracked & signed for. Our customer care team is available 9am – 17:00pm Monday to Friday.Ĭontact us on phone – 02 or E-mail our support team. Find out more about our Delivery terms and services. ![]()
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